sideshift.ai
grade D
Swap between coins with fast and easy user experience, no sign-up required.
grade D
What the documents mean for you
SideShift can freeze or refuse your swap, suspend the account and hold your deposit before refunding it, and serious risk flags require identity verification first. It logs IP and device data, keeps transaction records and hands them to authorities.
An automated risk management system checks every transaction, and flagged shifts are paused for human review, frozen, or refused. If a deposit or settle address is flagged as serious, the service requires you to complete verification before it releases your refund, and completing verification speeds up other refunds, so identity checks are triggered by transaction flagging rather than at signup.
An automated risk system screens every shift, and third-party risk tools score the deposit transaction and the settlement address. If a shift is flagged, staff review it and may ask you for extra details; the privacy policy calls this "verification and compliance data". If the review goes against you, they suspend the account and return the deposit only after a holding period, and for flagged deposits "of serious nature" you must complete verification before they refund you.
Warnings
If the automated risk system or a third-party risk tool flags your deposit or settlement address, they pause the shift, may suspend the account, and hold the deposit. For serious flags they release the refund only after you complete verification.
They may pass device identification, browser type and IP address to government bodies, and answer law enforcement requests with shift information. Personal data is also shared with compliance, sanctions-screening, analytics and other providers.
The terms state the service does not provide custodial services, but the risk policy describes it keeping your deposit through human review and a holding period before refunding it.
The terms exclude citizens, nationals and residents of the United States, Cuba, Iran, North Korea, Saint Kitts and Nevis and Syria, and the operator can add other countries at any time.
How the score was reached
Privacy32/100
Trust55/100
Overall = (privacy × 0.6 + trust × 0.4) / 10, rounded = 4/10, grade D. Each attribute above rests on a clause quoted below or was assigned by a moderator; the rest is what the listing knows.
Attributes14 moved the score
May require KYC/SOF by policy/lawprivacy -6 · trust -4
The service may require identity verification, KYC or Source of Funds information, by its own policy or by law, at any time.
The service can ask you for extra details to review a transaction, investigate suspicious activity, or meet legal obligations.
“**Verification and compliance data** , such as information you provide when we request additional details to review a transaction, investigate suspicious activity, or comply with legal obligations.”
https://sideshift.ai/privacy
May suspend your accounttrust -4
The service reserves the right to suspend or limit access for violations or arrears.
If a risk review deems a shift unacceptable, the service suspends the account.
“The account will be suspended and the deposit refunded to the user after a holding period.”
https://help.sideshift.ai/en/articles/6230858-sideshift-ai-s-risk-management-policy
Risk-based refund on AML flagprivacy -4
Refund behaviour on AML flags depends on the transaction risk score. Low-risk deposits are returned; high-risk deposits may require KYC.
Refund handling depends on the outcome of the risk review: acceptable shifts proceed, unacceptable ones are refunded after a holding period, and serious flags require verification.
“B) Deemed not acceptable. The account will be suspended and the deposit refunded to the user after a holding period. Users who complete account verification may have their refund processed sooner.”
https://help.sideshift.ai/en/articles/6230858-sideshift-ai-s-risk-management-policy
Data sharingprivacy -3
Personal data may be shared with authorities or third-party providers for compliance.
The service transfers data to government bodies and shares personal information with authorities, compliance and sanctions-screening vendors, and other providers.
“We are entitled to transfer this data to government bodies for the prevention and disclosure of prohibited or illegal actions.”
https://sideshift.ai/legal
May freeze or seize fundstrust -3
Internal monitoring may freeze or seize funds flagged for suspicious activity, stolen or sanctioned sources.
The service reserves the right to freeze an exchange transaction during a risk investigation and to refuse to execute it.
“We reserve the right to freeze your exchange transaction for a period of time necessary to complete the investigation relating to Risk Management. SideShift.ai has the right to refuse to execute your transactions.”
https://sideshift.ai/legal
KYC required for refund on AML flagprivacy -2
If a deposit is flagged by the AML system, the service requires identity verification before returning the funds.
Deposits flagged as serious by the risk screening are refunded only after you complete identity verification.
“Users with flagged deposits of serious nature will be required to complete verification before their refund is processed.”
https://help.sideshift.ai/en/articles/6230858-sideshift-ai-s-risk-management-policy
Usage can be detected on public blockchainsprivacy -2
On transparent blockchains, use of the service may be publicly identifiable.
The privacy policy states that information you submit may be broadcast to public blockchains and stay publicly visible.
“When you submit wallet addresses, transaction details, or otherwise interact with blockchain networks through the Service, certain information may be broadcast to public blockchains and remain publicly visible due to the nature of blockchain technology.”
https://sideshift.ai/privacy
Transaction monitoringprivacy -1
Deposits are analysed for blacklisted or high-risk sources; flagged ones need verification.
Every transaction is screened by an automated risk system and by third-party risk tools that check deposit and settlement addresses; flagged shifts are paused.
“SideShift.ai uses an automated risk management system to check all the transactions made by the Users.”
https://sideshift.ai/legal
Source code is privatetrust -1
The source code is not public, so it cannot be reviewed or audited.
Identity-free registrationprivacy +10
Users can create accounts without giving personal information such as a full name, address or phone number.
Verifiedtrust +10
Passed repeated checks over time and showed consistent behavior.
Mature servicetrust +5
This service has been operational for 7 years. While this indicates stability, it is not a future-proof guarantee.
No registration neededprivacy +5
Users can access and use the service without creating an account.
Legally registeredtrust +2
Legally registered as Paradigm Ltd..
What costs you most first. Tap one to read the clause it rests on, or what the listing knows, priced as kycnot.me prices it.
What the documents say
The service can freeze your exchange for as long as its risk investigation takes, and can refuse to carry out your transaction at all.
“We reserve the right to freeze your exchange transaction for a period of time necessary to complete the investigation relating to Risk Management. SideShift.ai has the right to refuse to execute your transactions.”
https://sideshift.ai/legal
If a third-party risk tool flags your deposit or settlement address as serious, you must complete identity verification before they give the money back.
“Users with flagged deposits of serious nature will be required to complete verification before their refund is processed.”
https://help.sideshift.ai/en/articles/6230858-sideshift-ai-s-risk-management-policy
When a review goes against you, they suspend the account and keep your deposit for an unspecified holding period before refunding it.
“B) Deemed not acceptable. The account will be suspended and the deposit refunded to the user after a holding period.”
https://help.sideshift.ai/en/articles/6230858-sideshift-ai-s-risk-management-policy
They keep transaction data and say they may pass tracking data, including your IP address, to government bodies. They also answer law enforcement requests with shift information.
“SideShift.ai will retain transaction data to comply with our legal obligations under applicable laws and regulations. We are entitled to transfer this data to government bodies for the prevention and disclosure of prohibited or illegal actions.”
https://sideshift.ai/legal
They log IP address, device identifiers, browser and operating system, pages viewed, session timing and security logs, plus deposit and settlement addresses and amounts.
“**Usage data** , such as pages viewed, features used, referring pages, links clicked, session timing, and general interaction patterns within the Service.”
https://sideshift.ai/privacy
There is no fixed deletion date: they keep personal information as long as they consider it necessary for legal, tax, accounting, dispute or enforcement purposes.
“We retain personal information for as long as reasonably necessary to provide the Service, comply with legal, regulatory, tax, accounting, and reporting obligations, resolve disputes, enforce agreements, and protect the integrity of the Service.”
https://sideshift.ai/privacy
The terms say the service is not custodial, yet the risk policy has it holding your deposit through review and a holding period before returning it.
“SideShift AI does not provide custodial services, meaning that digital currency are not stored as part of user transactions.”
https://sideshift.ai/legal
Outside risk, sanctions-screening, fraud-prevention and analytics vendors receive your data, including PostHog for usage analytics.
“**Service providers and partners** , including infrastructure, analytics, support, fraud prevention, sanctions screening, and compliance vendors.”
https://sideshift.ai/privacy
The service says it does not operate in prohibited jurisdictions and may restrict or deny service to any country at any time.
“SideShift AI maintains the right to select its markets and jurisdictions to operate and may restrict or deny its services to certain countries at any time.”
https://sideshift.ai/legal
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