JMP
grade B
Send and receive sms messages via an XMPP client. You can also make and receive phone calls.
grade B
What the documents mean for you
JMP complies with Canadian law enforcement requests, keeps text content and metadata up to 7 days, and MMS media and voicemails up to 30 days after last access. Call metadata is kept for billing. Phone-network traffic is not private. No automated or business use.
Nothing in the FAQ or the Privacy & Transparency statement mentions identity verification, KYC, Source of Funds, or any demand that you prove who you are. The only identity-related clause is that JMP answers legitimate law enforcement requests, which concerns data it already holds rather than anything it asks from you.
Warnings
JMP states the phone network does not encrypt metadata or content, and that your data passes through many phone companies outside its control. Treat calls and messages as not private against state actors, provider breaches or rogue employees.
JMP complies with legitimate law enforcement requests from Canada's federal government and British Columbia, and notes employees or hosting providers elsewhere may face their own local authorities.
JMP does not host your XMPP account and has no control over that server, which may archive copies of your messages. You have to check that operator's own policy.
How the score was reached
Privacy88/100
Trust74/100
Overall = (privacy × 0.6 + trust × 0.4) / 10, rounded = 8/10, grade B. Each attribute above rests on a clause quoted below or was assigned by a moderator; the rest is what the listing knows.
Attributes11 moved the score
Unclear refund policytrust -4
The refund policy is unclear or nonexistent.
Account requiredprivacy -1
An account has to be created to access and use the service.
Use of JMP is tied to an account with a balance, settings and a subscription you can cancel.
“JMP is $4.99 USD / month or $6.59 CAD / month, billed out of the balance on your account, for unlimited incoming and outgoing text and picture messages”
Other, jmp.chat
Identity-free registrationprivacy +10
Users can create accounts without giving personal information such as a full name, address or phone number.
Verifiedtrust +10
Passed repeated checks over time and showed consistent behavior.
Personal info is not verifiedprivacy +9
The service does not check personal information: temporary emails, disposable phone numbers or a made-up name and address work.
Strict no-log policyprivacy +5 · trust +3
The service has a strict no-log policy: it does not collect or store any information about its users.
Open source codetrust +7
The source code of the service is publicly available and licensed as open source.
The FAQ states all software making up JMP is free and open source, with source code published.
“All of the software that makes up JMP is [free and open source](https://en.wikipedia.org/wiki/Free_and_open-source_software) software. You can view, download, and modify the source code [here](https://soprani.ca).”
Other, jmp.chat
Accepts Moneroprivacy +5
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
Mature servicetrust +5
This service has been operational for 9 years. While this indicates stability, it is not a future-proof guarantee.
Legally registeredtrust +2
Legally registered in Canada.
Basic customer supporttrust +1
Customer support is average: questions are answered and problems fixed in reasonable time.
Support is reachable by Jabber or SMS with a stated response window of 8 business hours.
“for new users or recovery purposes by SMS at [+1 416 993 8000](sms:+14169938000) (Canada) or [+1 312 796 8000](sms:+13127968000) (USA) and we will get back to you within 8 business hours”
Other, jmp.chat
What costs you most first. Tap one to read the clause it rests on, or what the listing knows, priced as kycnot.me prices it.
What the documents say
JMP gives data to law enforcement in jurisdictions with power over it, naming Canada's federal government and British Columbia. Staff in other countries may also be reached by local police.
“You should also consider that local law enforcement may have power over any one of our employees or hosting providers in other jurisdictions where they may live or travel.”
Privacy policy, jmp.chat
Text content and metadata are kept up to 7 days. MMS media and voicemail recordings are kept up to 30 days after you last access them. Call metadata is kept for billing.
“Media in MMS messages and voicemail recordings need to be retained until retrieved by all of a user’s devices, and so may be retained for up to **30 days** after the last time the media is accessed.”
Privacy policy, jmp.chat
JMP says some data or metadata may end up in log files or backups and may not be properly deleted, and that employees could be coerced by law enforcement.
“While we work hard to avoid it, some data or metadata may find its way into log files or backups and may not be properly expunged.”
Privacy policy, jmp.chat
Once traffic reaches the phone network, JMP treats all call and message metadata and content as not private; it passes through other phone companies. SIP calls are not encrypted either.
“Therefore, if your concern is a state-level actor, exploit of a service provider, or rogue employee, you should consider all the metadata and content of your phone calls and text and picture messages to be **not private**.”
Privacy policy, jmp.chat
You can ask support to erase old call records held for billing.
“Call metadata is retained for billing purposes, but also for a user’s own ability to fetch this data. Users may contact support to expunge old call records.”
Privacy policy, jmp.chat
JMP bars using your number for automations, marketing or campaigns; it must be used like a normal personal cell number.
“No, the P2P routes we use to exchange messages with the phone system must be used in the same way as any phone number you get from a regular cell carrier. That means no automations, marketing, or campaigns.”
Other, jmp.chat
JMP runs your voicemail audio through a transcription engine and sends you both the recording and the text.
“Voicemails will be sent as messages to your Jabber app, both as an audio file as soon as the voicemail is left, and also as transcribed text once our transcription engine has finished converting the audio to text for you”
Other, jmp.chat
If you cancel, JMP takes your number back 30 days later unless you port it to another carrier.
“After cancellation, your number will be reclaimed after 30 days unless you [port](https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers) it to another carrier.”
Other, jmp.chat
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