Swapzone
grade F
Aggregator of exchange rates, transaction processing speed, and reviews on cryptocurrency exchanges for you to make the best choice and convert crypto instantly
grade F
What the documents mean for you
Swapzone can demand documents and block your swap when it flags suspicious activity, and the partner exchange that executes it can confiscate coins it deems suspicious. Swapzone owes you no refunds, logs your IP, and shares details with authorities.
Swapzone does not run identity checks itself at signup, but it reserves the right to ask you for additional information and documentation whenever it detects suspicious activity, and to delay or block your transaction until that information is verified. It also requires every partner exchange that executes your swap to run its own KYC and AML procedures, and those partners can confiscate coins they consider suspicious.
A check is triggered when Swapzone or the partner exchange flags your activity as suspicious, or when the transaction is large. Swapzone can then ask you for "additional information" and documentation; the partner exchange sets its own KYC and AML requirements, which govern your swap. Until you provide and they verify what is asked, your transaction can be delayed or blocked, and the partner exchange can keep and confiscate coins it believes come from illegal or suspicious sources.
Warnings
The exchange that actually executes your swap can keep and confiscate coins it believes come from illegal or suspicious sources, at its own discretion. Swapzone states it is not responsible for this and offers no reimbursement.
If Swapzone detects suspicious activity it can request extra information and documentation, and your transaction can be delayed or blocked until it verifies them. Every partner exchange must also run its own KYC and AML checks.
The terms ban masking your IP address or obscuring transaction details with circumvention or obfuscating technologies, and breaking the terms lets Swapzone suspend your access.
Swapzone can share your IP address with authorities over transactions it calls suspicious or large, and states all details will be shared with government authorities. Website metadata is also shared with Google Analytics.
The terms state Swapzone's combined total liability for any loss never exceeds US$25, so you carry the financial risk of a failed or mishandled swap.
How the score was reached
Privacy28/100
Trust44/100
Overall = (privacy × 0.6 + trust × 0.4) / 10, rounded = 3/10, grade F. Each attribute above rests on a clause quoted below or was assigned by a moderator; the rest is what the listing knows.
Attributes14 moved the score
May require KYC/SOF by policy/lawprivacy -6 · trust -4
The service may require identity verification, KYC or Source of Funds information, by its own policy or by law, at any time.
Swapzone reserves the right to ask you for more information and documentation whenever it detects suspicious activity, and to hold up the transaction until it is verified.
“Swapzone retains the right to request additional information from Users if suspicious activity is detected. In such cases, transactions may be delayed or blocked until the necessary information is provided and verified, in line with the compliance requirements of external VC exchangers.”
https://swapzone.io/docs/terms
Refunds may require KYCprivacy -3 · trust -3
KYC or personal information may be needed for a refund when funds are flagged for AML risk.
KYC depends on partnersprivacy -5
The service routes through partner providers whose KYC policies vary. The actual experience depends on which partner is used.
May suspend your accounttrust -4
The service reserves the right to suspend or limit access for violations or arrears.
Swapzone can suspend your access if it decides you broke the terms, and can restrict or terminate the service at its sole discretion.
“Upon violation of these Terms of Use, You hereby consent to us suspending Your access.”
https://swapzone.io/docs/terms
Data sharingprivacy -3
Personal data may be shared with authorities or third-party providers for compliance.
The terms state that all your details will be shared with government authorities, and metadata is shared with analytics providers such as Google Analytics.
“The User is hereby duly informed that all details will be shared with government authorities, and the User is solely responsible for providing accurate information or for legal action if they provide false or inaccurate information.”
https://swapzone.io/docs/terms
No-refund policytrust -3
The service does not offer refunds.
Swapzone states it cannot be responsible for any reimbursement or refund, because fees go straight to the partner exchange.
“Swapzone can not be responsible for any reimbursements, refunds as well as carry any other financial liability towards Clients.”
https://swapzone.io/docs/terms
Liquidity provider may block fundsprivacy -1 · trust -1
Even if the service itself is permissive, the upstream liquidity provider can independently freeze funds and demand KYC or Source of Funds.
The partner exchange holding the coins can keep and confiscate them at its own discretion, and Swapzone disclaims responsibility for that.
“A VC exchange can retain and confiscate all VCs sourced from what they believe to be illegal or suspicious sources at its sole discretion. Swapzone is not responsible for any actions taken by VC exchangers in this regard.”
https://swapzone.io/docs/terms
Source code is privatetrust -1
The source code is not public, so it cannot be reviewed or audited.
Accepts Moneroprivacy +5
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
No registration neededprivacy +5
Users can access and use the service without creating an account.
Approvedtrust +5
Passed limited recent checks and met approval threshold.
Non-custodial protocoltrust +3
The protocol never takes custody of the user's funds during an exchange.
The terms state that Swapzone only provides the interface and does not handle, store or transfer user funds; the partner exchange handles the coins.
“While the exchange process is conducted through our platform interface, Swapzone acts solely as an intermediary, facilitating the transaction process without handling, storing, or transferring users' funds.”
https://swapzone.io/docs/terms
Legally registeredtrust +2
Legally registered as Block Back LLC in Georgia.
No JavaScript neededprivacy +1
The service does not require JavaScript to be enabled.
What costs you most first. Tap one to read the clause it rests on, or what the listing knows, priced as kycnot.me prices it.
What the documents say
The exchange that executes your swap can keep and confiscate all coins it believes come from illegal or suspicious sources, and Swapzone takes no responsibility for that.
“A VC exchange can retain and confiscate all VCs sourced from what they believe to be illegal or suspicious sources at its sole discretion. Swapzone is not responsible for any actions taken by VC exchangers in this regard.”
https://swapzone.io/docs/terms
Swapzone can ask you for documentation and suspend your transaction until it verifies what it asked for, whenever it detects suspicious activity.
“While Swapzone does not directly conduct KYC and AML compliance for transactions, it requires all partnering exchanges to implement stringent KYC and AML procedures. Swapzone reserves the right to request documentation and suspend any transaction pending further verification”
https://swapzone.io/docs/terms
Swapzone states it carries no financial liability towards you and is not responsible for any reimbursement or refund. Claims go to the partner exchange instead.
“Swapzone can not be responsible for any reimbursements, refunds as well as carry any other financial liability towards Clients.”
https://swapzone.io/docs/terms
Swapzone can hand your IP address to the relevant authority to check transactions it considers suspicious or large, and can contact the partner exchange about it.
“We reserve the right, but not the obligation, to verify suspicious or large transactions undertaken by You by sharing Your IP address with the relevant authority and, if necessary, contacting the relevant VC exchange on this matter.”
https://swapzone.io/docs/terms
Swapzone records your IP address, user agent, browser type and device identifiers, and shares this metadata with third parties such as Google Analytics.
“This information includes, but is not limited to, your IP address, user agent, browser type, device identifiers, and other metadata related to your access and interaction with the Website.”
https://swapzone.io/docs/terms
Personal data is normally kept for one year, or longer or shorter if data protection law requires it.
“We strive to limit the period of Personal data processing to the necessary minimum and not to store them for longer than is reasonably necessary. Usually this period is limited to 1 year”
https://swapzone.io/docs/privacy
The terms forbid masking your IP address or hiding transaction details with circumvention or obfuscating technologies, which covers common privacy tools.
“Masking IP addresses or hiding transaction details using circumvention or obfuscating technologies is prohibited.”
https://swapzone.io/docs/terms
Swapzone does not support deposits from hidden networks, and none of its liquidity providers support withdrawals to Litecoin MWEB addresses.
“According to our Terms of Use, deposits from hidden networks are not supported. Unfortunately, withdrawals to mweb addresses are also not supported by any of our liquidity providers.”
https://swapzone.io/docs/terms
Swapzone says it reports all activity it considers suspicious to the relevant authorities so an investigation or prosecution against you can be started.
“All suspicious activities will be reported by Swapzone to the relevant authorities, for the purpose of initiating an investigation and prosecution against You if necessary.”
https://swapzone.io/docs/terms
Residents of a long list of countries, including China, Russia, Iran and North Korea, cannot use the service, and Swapzone can block more jurisdictions at its discretion.
“Swapzone reserves the right, at its sole discretion, to restrict or deny access to the Website or the Services in any jurisdiction where required by applicable law, regulatory requirements, sanctions, or the Company's compliance policies.”
https://swapzone.io/docs/terms
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