Servers Guru
grade C
Privacy-friendly Hosting with competitive pricing. 99.9% uptime guaranteed, DDOS protection and premium support.
grade C
What the documents mean for you
Servers Guru can remove any account without notice and refuses refunds, including to banned customers. Wallet credits cannot be turned back into crypto. It notifies law enforcement of criminal offences. Signup needs only an email; the name is optional and unverified.
Nothing in the terms, privacy policy or FAQ asks for identity documents, and the privacy policy states that the only data collected is an email address with an optional, unverified name. However, the terms commit the operator to notifying law enforcement when it believes a violation is a criminal offence and to fully cooperating with authorities in child abuse material cases, which is disclosure at authority level rather than routine identity checks.
Nothing triggers an identity check here: you sign up with an email address, and the name you give is optional, can be inaccurate, and is never verified. If you pay by credit card, the card's identity reaches Servers Guru; crypto payments avoid that. If they decide you broke the rules they can restrict, suspend or delete the account and issue no refund, and they notify law enforcement when they consider the violation a criminal offence.
Warnings
Anything you load into the wallet stays there as service credit. Servers Guru states it will not pay it back in cryptocurrency or any other currency.
The terms make Servers Guru the sole arbiter of what counts as a violation, and grounds for deactivating an account. Spamming alone carries a minimum fine of US$500 plus immediate suspension.
The operator can change the terms at any time with no prior notice, and the new version takes effect the moment it is posted. Continuing to use the service counts as accepting it.
Mining, farming, plotting, running nodes, storing blockchain data and trading crypto are prohibited on ARM VPS, Cloud servers and Webhosting. They are allowed on regular and unmetered VPS.
Servers Guru states it is in no way responsible for managing or backing up your data, even though it sells an optional daily backup add-on holding 7 days of copies.
How the score was reached
Privacy70/100
Trust54/100
Overall = (privacy × 0.6 + trust × 0.4) / 10, rounded = 6/10, grade C. Each attribute above rests on a clause quoted below or was assigned by a moderator; the rest is what the listing knows.
Attributes10 from the documents
Identity-free registrationprivacy +10
Users can create accounts without giving personal information such as a full name, address or phone number.
The privacy policy states the only personal data wanted is a working email address, and the name you give is optional and can be inaccurate.
“We do not want your personal informations beside a working email address”
https://servers.guru/privacy-policy/
Personal info is not verifiedprivacy +9
The service does not check personal information: temporary emails, disposable phone numbers or a made-up name and address work.
The service says it will never verify the name you submit, and the FAQ allows temporary email addresses.
“Submitting your name is completely optional and do not need to be accurate, we will never ask your to verify this information.”
https://servers.guru/privacy-policy/
Data sharingprivacy -3
Personal data may be shared with authorities or third-party providers for compliance.
The terms commit the operator to informing law enforcement and cooperating with them in certain cases.
“Servers.guru is required by law to notify law enforcement agencies and fully cooperate with them when it becomes aware of the presence of child pornography on, or being transmitted through, its services.”
https://servers.guru/terms-conditions
Service termination policytrust -4
The provider can terminate access at any time, without notice, at its discretion.
The operator reserves the right to end access at any time, for any reason, with or without notice.
“Servers.guru reserves the right to remove any account without prior notice and to refuse service to anyone at any time.”
https://servers.guru/terms-conditions
May suspend your accounttrust -4
The service reserves the right to suspend or limit access for violations or arrears.
Accounts in arrears are suspended automatically, and access can be restricted during an investigation.
“Accounts that are past due will be automatically suspended.”
https://servers.guru/terms-conditions
No-refund policytrust -3
The service does not offer refunds.
The billing section states a no-refund policy for anything not caused by the operator itself.
“Servers.Guru has a no-refund policy for issues not resulting from its direct involvement or negligence.”
https://servers.guru/terms-conditions
Hybrid infrastructuretrust -1
A mix of self-owned hardware and rented servers; the risks of rented infrastructure apply to part of it.
The FAQ says the company owns no datacenters and uses a mix of colocated hardware and rented dedicated servers.
“Currently we do not own the datacenters we are using. We are colocating in datacenters, or deploying our own virtualization solution on rented dedicated servers depending on locations.”
https://servers.guru/faq
Account requiredprivacy -1
An account has to be created to access and use the service.
Services are managed through an account tied to the email listed in the operator's database, and cancellation is done in the customer panel.
“The legal ownership of your websites and accounts managed through the Servers.guru platform, operated by us, shall be vested in the individual or organization whose email is listed in the Servers.guru database as the owner.”
https://servers.guru/terms-conditions
Email required
A valid email address is needed to create an account.
An email address is the one piece of information required, and it is used for billing and account notices.
“You can use a temporary email addresses but you should make sure you can always access that inbox as this address will be used to notify you about important informations regarding your VPS or your account, as well as outstanding invoices and other billing related communications.”
https://servers.guru/faq
Telegram bot available
The service maintains a Telegram bot interface.
The FAQ lists a Telegram bot as a support contact channel.
“You can also contact us on [Telegram](https://t.me/serversguru_bot), [Matrix](https://matrix.to/#/@servers.guru:matrix.servers.guru), Session”
https://servers.guru/faq
Has Onion or I2P URLsprivacy +5
Onion (Tor) and I2P URLs enhance privacy and anonymity.
Accepts Moneroprivacy +5
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
Verifiedtrust +10
Passed repeated checks over time and showed consistent behavior.
Mature servicetrust +5
This service has been operational for 5 years. While this indicates stability, it is not a future-proof guarantee.
Legally registeredtrust +2
Legally registered as Moula World LLC in United States.
Tap an attribute to see the clause it rests on. Ruled-out ones score nothing; a documented “no” is recorded because it is worth reading. What comes from the listing is what the site knows about the service, priced as kycnot.me prices it.
What the documents say
Money you top up into the wallet can only be spent on Servers Guru services. They will not convert it back into cryptocurrency or any other currency.
“Credits deposited into a customer's wallet are exclusively designated for the renewal of open invoices issued by Servers.guru or for the procurement of new services from Servers.Guru. It is not possible to convert these credits back into cryptocurrencies or any other form of currency.”
https://servers.guru/terms-conditions
If they ban you for breaking the terms, you get no refund, and they give no credit for downtime caused by a rules-based shutdown.
“Servers.guru does not issue credits for outages incurred through service disablement resulting from TOS violations. Servers.Guru does not issue refunds for banned customers due to TOS violations.”
https://servers.guru/terms-conditions
If you miss a renewal, they terminate the service automatically after the due date. That cannot be undone and they keep no backups of terminated services.
“In the absence of renewal, services will be automatically terminated following the due date by the platform. This action is irreversible, and backups of terminated services are not retained to uphold privacy.”
https://servers.guru/terms-conditions
If they judge a violation to be a criminal offence, they inform law enforcement. They decide alone what counts as a violation.
“If such violation is a criminal offense, Servers.guru will notify the appropriate law enforcement authorities of such violation.”
https://servers.guru/terms-conditions
Paying by credit card hands Servers Guru the identity attached to that card. They point to cryptocurrency, and Monero in particular, as the way to avoid this.
“Customers who choose to pay with Credit Card expose themselves to share the identity tied to their Credit Card with Servers.Guru. We encourage crypto-currency payments and especially Monero in order to minimize the leak of personal informations to Servers.Guru.”
https://servers.guru/privacy-policy/
Messages sent through the contact form pass through hCaptcha, an outside anti-spam service, so that third party sees the submission.
“The contact form is checked through an external automated privacy respecting spam detection service (Hcaptcha).”
https://servers.guru/privacy-policy/
You can view, edit or delete your personal information yourself, and request an export or erasure, except for data they say they must keep for administrative, legal or security reasons.
“You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.”
https://servers.guru/privacy-policy/
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