Baltex
grade F
Swap Anything Across Any Chain Stay Private
grade F
What the documents mean for you
Baltex can freeze your swap automatically when its analytics flag either address, then ask for ID, a selfie and source of funds. It keeps funds when law requires. Refunds go back to the deposit address, but some are held until you pass KYC.
Baltex screens every deposit and payout address with a blockchain analytics provider and automatically suspends a transaction when either side breaches a risk threshold, after which the compliance team may demand identity verification, enhanced due diligence and source-of-funds documents. There is no routine KYC to start a swap, but any transaction can be stopped and gated behind identity checks, which is shotgun KYC rather than rare, order-driven KYC.
Automated AML screening runs on both the address you send from and the address you send to; a hit on either one suspends the swap, as do unusually large amounts, odd patterns, sanctions or PEP exposure, high-risk geography, or source-of-funds concerns. If the compliance team asks, you may have to give your full name, date of birth, address, government photo ID, a selfie or liveness check, proof of address, proof of wallet ownership and source-of-funds documents. If you refuse, Baltex says it will normally send the deposit back to the address it came from minus the network fee, but in some cases it will not release the refund until you finish KYC or the review ends, and it keeps the funds where a court order, regulator or investigation requires.
Warnings
Baltex can freeze a transaction on suspicion of illicit activity or on a request from authorities, and it keeps funds where law requires. The KYC FAQ says it cannot give a timeline for when such cases are resolved.
After you have already sent your deposit, Baltex may ask for your name, date of birth, address, government photo ID, a selfie or liveness check, proof of address, proof of wallet ownership and source-of-funds papers. It may also ask you to verify again later.
Card and bank flows run through third-party payment processors, banks and identity vendors, and you authorise Baltex to pass them your personal and transaction data for payment, KYC, fraud and chargeback handling. Those providers can also run their own verification and decline or hold your payment.
How the score was reached
Privacy37/100
Trust39/100
Overall = (privacy × 0.6 + trust × 0.4) / 10, rounded = 4/10, grade F. Each attribute above rests on a clause quoted below or was assigned by a moderator; the rest is what the listing knows.
Attributes14 moved the score
May require KYC/SOF by policy/lawprivacy -6 · trust -4
The service may require identity verification, KYC or Source of Funds information, by its own policy or by law, at any time.
Baltex reserves the right to demand identity documents and source-of-funds evidence whenever risk thresholds are crossed or red flags appear.
“If risk thresholds are exceeded or red flags appear (see §4.1), we may request KYC/EDD information such as government ID, selfie/liveness, proof of address, payment-method ownership, and source-of-funds documentation.”
Other, baltex.io
Custodial walletprivacy -3 · trust -5
The service manages the private keys and keeps custody of funds, which requires trusting it.
Your deposit lands on an address Baltex controls, and Baltex can hold it there while it runs compliance checks, so it controls the money during the swap despite the non-custodial label.
“Use of transit addresses during settlement does not constitute ongoing custody but may require temporary holds to complete compliance checks and prevent fraud.”
Other, baltex.io
Refunds may require KYCprivacy -3 · trust -3
KYC or personal information may be needed for a refund when funds are flagged for AML risk.
The KYC FAQ states that in some cases Baltex will not send your money back until you have completed identity verification or the review has ended.
“However, in certain cases, we can’t process the refund until the KYC process is fully completed or the review is finished.”
Other, baltex.io
Service termination policytrust -4
The provider can terminate access at any time, without notice, at its discretion.
Baltex can cut off access with no warning, including for failing to complete verification.
“We may suspend or terminate access without notice for violations of these Terms, suspected illicit activity, security concerns, failure to complete verification, or as required by law.”
Terms, baltex.io
Data sharingprivacy -3
Personal data may be shared with authorities or third-party providers for compliance.
The privacy policy states personal data goes to authorities, and to KYC, screening and payment vendors.
“**authorities** when legally required or to protect users, our rights, or the public.”
Privacy policy, baltex.io
May freeze or seize fundstrust -3
Internal monitoring may freeze or seize funds flagged for suspicious activity, stolen or sanctioned sources.
Baltex can pause or freeze a transaction on its own suspicion, on a request from authorities, or simply to finish its own checks.
“We may pause or freeze a transaction if: (i) there are indicators of illicit activity; (ii) we receive a lawful request from competent authorities; or (iii) additional checks are necessary to complete our review.”
Other, baltex.io
Usage can be detected on public blockchainsprivacy -2
On transparent blockchains, use of the service may be publicly identifiable.
Baltex registers its main wallets with blockchain intelligence platforms and block explorers, so payments linked to those wallets can be identified as Baltex activity on public chains.
“**Tagged hot wallets** — Baltex's main hot wallet addresses are registered and tagged in recognized blockchain intelligence platforms and block explorers, identifying them as belonging to Baltex”
Terms, baltex.io
Transaction monitoringprivacy -1
Deposits are analysed for blacklisted or high-risk sources; flagged ones need verification.
Every transaction is screened automatically against risk categories such as darknet, sanctions, stolen funds, ransomware and mixers, on both the deposit and the payout address.
“All transactions are subject to automated AML screening in both directions — the incoming deposit address and the outgoing destination address.”
Terms, baltex.io
Identity-free registrationprivacy +10
Users can create accounts without giving personal information such as a full name, address or phone number.
Accepts Moneroprivacy +5
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
No registration neededprivacy +5
Users can access and use the service without creating an account.
Swaps can be started without creating an account.
“We don’t require account registration to use swaps.”
Privacy policy, baltex.io
Approvedtrust +5
Passed limited recent checks and met approval threshold.
Legally registeredtrust +2
Legally registered as GGWP Ltd. in Costa Rica.
Basic customer supporttrust +1
Customer support is average: questions are answered and problems fixed in reasonable time.
What costs you most first. Tap one to read the clause it rests on, or what the listing knows, priced as kycnot.me prices it.
What the documents say
If the risk score on your deposit or payout address crosses the threshold, Baltex stops the swap and hands it to its compliance team for manual review.
“Transactions that are stopped for additional verification are suspended and referred to the Baltex compliance team for manual case-by-case review.”
Terms, baltex.io
Where a court order, a regulator or a police investigation requires it, Baltex keeps your money until that obligation ends, with no stated time limit.
“Where Baltex is legally required to retain funds — including as a result of a court order, regulatory instruction, or ongoing law enforcement investigation — the refund will be withheld until the legal obligation is resolved.”
Terms, baltex.io
When a flagged swap is cancelled, Baltex returns the funds to the original deposit address within 7 business days and deducts only the blockchain network fee.
“**Baltex does not charge any operational or service fee on AML-related refunds.** The only amount deducted from the returned funds is the applicable blockchain network fee required to execute the return transaction.”
Terms, baltex.io
If you leave out a memo or tag, or send to the wrong chain or address, Baltex refunds only amounts over $50 and can charge a $50 fee plus network fees.
“If you fail to include a required identifier (e.g., memo, destination tag), refunds (if feasible) are processed only for amounts above $50 and may incur a $50 processing fee plus network fees.”
Terms, baltex.io
Baltex files suspicious activity reports with financial intelligence units and states it will not tell you when it does.
“Where required, we file reports with the appropriate Financial Intelligence Unit (FIU) or other competent authority. We do not "tip off" users about such filings.”
Other, baltex.io
Compliance logs can include your addresses, amounts, transaction hashes, timestamps, device and network identifiers, and your messages to support.
“We may retain origin/destination addresses, amounts, hashes, timestamps, device/network identifiers, and related communications as part of our compliance logs.”
Other, baltex.io
Baltex keeps AML transaction records, KYC documents and compliance decisions for at least five years, and up to ten where local law demands it.
“AML-related transaction records, KYC documentation, and compliance decisions are retained for a minimum of five (5) years in accordance with applicable law, and up to ten (10) years where jurisdiction-specific requirements apply.”
Terms, baltex.io
Baltex checks your IP data and wallet addresses against sanctions lists and can block or restrict your access based on what it finds.
“We may screen IP data, wallet addresses, and other inputs for exposure to sanctioned persons, entities, or regions and may block or restrict access accordingly.”
Other, baltex.io
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